_blue lagoon
group at temple
nepal-markets

Country Specific FAQ

Here you will find a list of frequently asked questions, specific to each country, such as any dress codes, rules, and what is/ is not included. Be sure to check our main FAQ page too for any other questions you may have. 

Remember we also send you a detailed welcome pack before you leave your your trip, so you’ll have everything you need to be prepared!

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group-adventure-in-Bali

Bali is more than beeping horns, tourist beaches, Bintang and a suntan. When you travel away from the tourist crowds, you experience something magical.

Top Bali projects:

Do I need a visa?

Yes, a visa is required for Indonesia. Please ensure you have the right type of visa before arriving to Indonesia. The right type of visa to take part in our programs would be B-211 visa. Please ensure that you apply for the visa type mentioned above.

If your passport is due to expire within 6 months, we advise you to renew. If it is not renewed, Indonesia will not allow tourists into the country, and your airline might not allow you on the plane.

Can I stay longer?

You will probably want to! If you would like to stay more than 30 days, you can apply for a 60-day tourist visa at the Consulate of Indonesia closest to you. You will likely have to show proof of a ticket to leave the country.

Are there any health concerns I need to be aware of?

It is recommended that you visit your GP, personal physician, or a travel health clinic 4-8 weeks before your departure to Indonesia. Recommended vaccinations often include hepatitis A, typhoid, tetanus and polio. Bali is not a high-risk area for malaria and the tablets can be considered controversial, we recommend that you do some research and make your own decision on this.

Dengue fever is another mosquito borne illness to be made aware of. You might want to bring a prescription of Keflex, or another type of oral antibiotic that can help with stomach ailments. Even though you will be eating in good restaurants, there is always a chance that you can get ‘Bali Belly’ – a mild dysentery that passes in a few days.

What kind of clothes will I need?

If you visit between November and April, a rain poncho or umbrella will come in handy, and both can be purchased inexpensively here. As this is Bali’s summer, rains tend to be warm and humid, but a light jacket can be useful for evenings.

May through October is typically dry season and winter. Comfortable sandals are a must and should be easy to take off as most Balinese do not wear shoes indoors. Same day laundry service is inexpensive and plentiful, so you’re better off to pack light. Don’t forget your bathing trunks!

Anytime you go into a temple for a ceremony or tourist attraction you MUST wear a long sleeve shirt, pants or preferably sarong that cover your knees. Women and men have separate requirements. Please note that if you are engaging in a teaching project or any project which has high involvement with kids or the local community, you should wear clothes that cover your shoulders and knees.

How do I get around?

If you’re here for a short time, and only staying in Ubud, you can easily get along by walking everywhere, this is one of the charms of Ubud (just watch out for uncovered sections of sidewalks, and please do your best to avoid stepping on the offerings the Balinese leave at the entrances to their family compounds and businesses!).

If you’re here for longer and wish to do some independent island exploration, both bicycles and motorbikes are available for rent. Make sure you get a good helmet as the roads are narrow, often full of potholes, dogs are everywhere, and the Balinese like to drive like stock car racers! While driving, repeat this mantra: “Slow and Go, Slow and Go…” If motorbikes aren’t your thing, there are plenty of drivers ready and willing to take you anywhere. Walking is still the best choice though we think!

Do you have an Internet Access in the volunteer house?

Yes, we have internet access in the volunteer house. Participants are welcome to bring their laptop to use. The Internet is free of charge and good enough for email, social media, blogging etc. There are many restaurants and coffee shops just a 2-minute walk away, which offer free Wi-fi as well.

Do you have mosquito net in the house?

Sorry, we do not have mosquito nets inside the house. You will have to purchase one on your own before coming to Bali.

Are the rooms air conditioned?

The rooms are not air conditioned. However, fans are fixed in rooms to be used when required.

Laura-Bray-Fiji-teaching-4

The incredible South Pacific Island is home to adventure, culture, warm waters, and even warmer people. Come experience the amazing ‘Bula’ spirit that is Fiji!

Top Fiji projects:

Do I need a visa?

Participants of most nationalities can obtain a visa upon arrival in Fiji. If your nationality requires you to obtain a visa prior to arrival in Fiji, contact your nearest Fijian Embassy. The Visa is granted depending upon the purpose of travel. You can apply for tourist/visitors or short-term permit as well.

Short-term permit needs to be applied before you enter the country which takes up to 10 working days to be approved.

Will IVI arrange my visa?

We do not arrange visas, but we do assist in doing an extension if required.

Can I make changes to my itinerary or extend my stay after I have booked my trip?

This can be possible, depending on the availability of accommodation and the project that you have chosen. We will try our best to accommodate your request.

Will I receive any information before I arrive in Fiji?

Yes, you will receive an in-depth pre-departure welcome pack based on the project you have chosen.

Does IVI provide insurance cover?

No, we do not provide any insurance cover. Please ensure that you have the required travel insurance before you leave your country. This is mandatory for IVI programs.

How old do I have to be?

We accept participants aged from 16 and above, although a written parental consent (such as a letter) is required if under 18. Some of our Fiji programs have a min age of 18. There is no upper age limit however, we recommend participants to check with the program options that are available.

Can I come on my own or do I have to come as part of a group?

It entirely depends on you. You can come as a group, with your friends or family. If you are travelling alone, this is not a problem as you will meet a lot of other volunteers at the centre. We have many solo travellers join us!

Will I have to arrange my own travel to Fiji?

Yes, all you need to do is to update us on the travel date so that we can arrange your airport pickup.

Where will I be staying?

On the Coral Coast we offer dormitory style rooms, shared and gender-based rooms. We also provide private rooms (dormitory style) subject to availability which you can request at an extra cost. Whichever room you choose, we provide clean, tidy, secure, and basic facilities.

For volunteers inthe Nadi area, you will be placed with a local family.

Do the centres have washing machines?

No, you will be required to hand wash your clothes. However, we do have laundry services available where you can pay and for a service.

Is the consumption of alcohol allowed at the centres or at the host family house?

We do not allow the consumption of alcohol at any of our premises. However, if you wish to socialise, relax, or go for a night out, light drinking is accepted. At certain times, restrictions may apply, please talk to the staff.

What type of food can I expect?

We provide vegetarian and non-vegetarian food, which are usually basic, clean, local healthy foods. We also keep any allergies in mind and recommend you do not eat food from the streets. Bottled water is the safest drinking water. We provide 3 meals during weekdays and 2 meals on the weekend and Public Holidays.

Do I need to be fit/in shape for my project?

For most projects, a reasonable level of health and fitness is required. This may vary from project to project, so always contact us if you have any concerns.

How can I prepare mentally?

Travelling to a new country can be daunting, so it is worth doing some research into the culture before you go. Our cultural introduction week can help you to adapt to the Fijian Culture and traditions and help to feel settled in Fiji. Many of our vollies book an introduction week before their project starts. It also helps to go with an open mind and embrace everything as it comes.  

Will I be working with the local Fijian people?

You will be working with participants from all over the world. The project and staff will be Fijians as the project is designed to benefit the local communities.

What should I wear? Is there a dress code?

It depends on which project you have chosen. Some projects require formal dressing. Therefore, packing a few formal or in which you can cover up in is recommended. The Fijian tradition is such where in villages they do not wear exposing clothes, but it is more acceptable in the cities.

What if something goes wrong? What do I do in an emergency?

We provide emergency contacts where you can reach out to the local coordinator, and we also have in-house coordinators available who can assist you.

What medication do I need?

It is advisable to see your doctor about any vaccines you may need and to bring any recommended/ personal medications with you.

How will I keep in contact with my friends and family while I am in Fiji?

All our accommodation has internet available for you to keep in touch with your friends and family. We recommend you buy a local sim (travellers sim) from the airport upon arrival. We also show you where the local post office is and advise you if you need to send or receive packages or letters.

How much money should I carry with me?

We recommend you tell your bank where you are travelling to ensure that your cards are working upon arrival. There are a lot of ATMs around. However, we suggest you keep some cash in case of an emergency.

Can I smoke Marijuana/ Cannabis?

No, we do not allow any illicit drugs on any of our projects. If anyone found using drugs, your program will be terminated on spot without any program refund fee.

IMG_20170815_140910

A culture shock for even the most seasoned of travellers, India will shock you, surprise you, amaze you and leave you feeling in awe of this facinating country. 

Top India projects:

Do I need a visa and does IVI provide this?

Yes, a visa is required for India. You will have to travel on a tourist visa which is usually given for 30 days to 180 days.

If your passport is due to expire within 6 months, we advise you to renew it. On occasion, India has not allowed tourists into the country, and your airline might not allow you on the plane.

You will have to arrange your own visa from your local Indian embassy, and it must be valid and the correct type before you leave your country.

What are the Visa procedures to follow?

Your passport should be valid for at least minimum 6 months after the return date for issuing a Visa. Regular Tourist Visas are given for either 3 or 6 months at your nearest Indian Embassy/Consulate.

Your purpose of visit should be TOURISTIC, nothing else. The visa is given from the date of issue and not from the dates you mention in the application. Extension of this visa in India is not possible. This can only be done by Indian Embassies that are located outside of India. All visitors must have a return ticket. Upon arrival, please give a copy of your passport, visa, and your air ticket to us. It will be kept safely in our office, so that it could help you in case you lose the originals.

Can I make changes to my itinerary or extend my stay after I have booked my trip?

This can be possible, depending on the availability of accommodation and the project that you have chosen. We will try our best to accommodate your request.

Will I receive any information before I arrive in India?

Yes, you will receive a pre-departure information pack based on the project you have chosen/

Does IVI provide insurance cover?

No, we do not provide any insurance cover. Please ensure that you have the required travel insurance before you leave your country. This is mandatory for IVI programs.

How old do I have to be?

We accept participants aged from 16 and above, although a written parental consent (such as a letter) is required if under 18. There is no upper age limit however, we recommend participants to check with the program options that are available.

Can I come on my own or do I have to come as part of a group?

This depends entirely on you. You can come as part of a group, with a friend/ family, or on your own. If you are coming on your own don’t worry, as you will make loads of great friends. The Indian culture in general is very friendly and open.

What is Departure Tax?

Most participants choose to depart from India by means of flying. The departure fee at the airport is included in the flight ticket so you will not need to cover this fee.

What vaccinations should I take before my visit?

We advise you to visit your local GP to discuss any vaccines you might want to have. There is no compulsory vaccination to enter India. However, it is recommended to undertake the following: Diphtheria, Poliomyelitis, Tetanus, Hepatitis A and B, Typhoid. Please consult your doctor and the WHO website for updates and special warnings.

How to access your money in India?

All money changers in India accept US Dollars, Euros, and British Pounds. Please be aware that some of them take a commission for the service. Always check before exchanging any money.

Most major cities and touristy places accept credit cards, with MasterCard, American Express and Visa being the most widely accepted. Cash advances on major credit cards can be made at various banks. For details about whether you can access home accounts in India, inquire at your bank before leaving. Credit cards are accepted at almost all top-end hotels and at many mid-range ones, however, only a handful of budget hotels/restaurants/shops accept them.

At ATMs, be aware that your bank is likely to impose higher charges on international transactions, so once in India it’s generally more economical to withdraw larger amounts of money than make lots of small transactions. Always check in advance with your home bank whether your card can access banking networks in India and if so, what the charge per transaction is.

If you run out of money it can be transferred in no time via Thomas Cook’s Money gram service or at Western Union, both of which have branches throughout India. To collect cash, bring your passport and the name and reference number of the person who sent the funds.

Will I have to arrange my own travel to India?

Yes, and please inform us of your travel plans as soon as you make them (at least two weeks before arriving in India) including how and when you are arriving in India. We will arrange where and when to meet you. This may be at the airport or if you are already traveling in India this may be at another location. While you are on project, we will ensure all your travel with us is taken care of.

Where will I be staying?

We will mainly accommodate you at the volunteer centre, which will mostly be dormitory style accommodation and rooms on a shared and gender basis. All accommodation is clean, tidy, and secure with all the basic modern amenities. You will always have a member of staff to call on should you need anything. If choosing a trekking trip for example, then you may be in a tent or local guest house.

Do the centres have washing machines?

No, you will be washing your clothes by hand. In some locations there are laundry services which you can pay to use, please check in advance if you need a laundry service.

Is the consumption of alcohol allowed at the centres or at the host family house?

We do not allow drinking alcohol inside our centres and ask you to respect that. However, we do want people to be able to relax and unwind or be able to get ready for a night out, so light drinking of alcohol outside centre buildings within the confines of the centre is allowed. Please speak to your centre staff as some centres have restrictions on times and locations. These restrictions also apply for smoking.

What are some Do’s and Don’ts to keep in mind while visiting India?

Do’s:

  • Always carry a copy of your passport and other identification cards.
  • Carry a personal first-aid kit, a tube of mosquito repellent, sun lotion and bottled or filtered water. Consume as much fluids as you can.
  • Be civil with the local transport, especially with autorickshaws.
  • Be aware that water is used instead of toilet paper in India. However, you can buy toilet paper in big cities or big towns as it is difficult to get in smaller places.
  • Try to be clean and neatly dressed. Decent western clothes or Indian clothes are preferable. Your clothes can be loose but should not be too revealing, as this might draw unnecessary attention. You are liable to be judged by your appearance and will be treated accordingly.
  • Try traditional Indian food! If you find it difficult to get used to, you can stock up on tinned food, biscuits, fruits etc., after arriving here. But always wash the fruit before eating it.
  • Buy your train tickets well in advance before travel.
  • In non-urban areas, food is eaten on the floor, sitting cross-legged. Shoes/sandals should not be brought near the place of eating. Neither is cutlery used, only the fingers of the right hand are for eating. Hands should be thoroughly cleaned before and after the meal.
  • Keep in touch with the coordinators during your stay and inform them about any changes, illnesses or leaving times from your project.
  • Be hospitable, friendly, and kind. It costs nothing.
  • “NAMASTE”- folding your hands together in a praying gesture is the traditional form of greeting. Women usually use this form of greeting while men also shake hands.
  • Expect the unexpected.

Don’ts:

  • Don’t go out without informing your coordinators. Always tell them where you are going, whom you are going to meet and when you are expected to be back. Don’t come home late.
  • Don’t consume alcohol or smoke in the house or at project sites. Smoking is strictly prohibited at project site.
  • Don’t make use of any items in your project / house without obtaining prior permission. E.g. international telephone calls.
  • Don’t buy food on the trains or platforms on long train journeys.
  • Don’t stay secluded – spend enough time with other participants. Always try to socialize and play an active role in the day-to-day affairs. Also help with the daily household chores.
  • Don’t enter the house with footwear. This is just the case in some households.
  • Don’t hitchhike. It is not safe to hitch a ride from anyone at any time. Always avoid this.
  • Don’t give your address or telephone number just because people ask for it. Before you give your address to someone, make sure you want to remain in touch with them.
  • Don’t accept food or drinks from strangers on trains or elsewhere. Try to travel with someone, so that you can watch out for each other. But if you travel alone, don’t lose sight of your belongings. Take only as much money as you need and don’t take out your money belt in front of people.
  • Don’t visit any stranger’s home alone.
  • Don’t publicly display your emotions at the project site or in public places (kissing or hugging, etc.). This is not accepted in Indian society.
  • Don’t force your culture on others, always be ready to accept and learn. Your learning experience in India will depend on your willingness to adapt.

*Try not to become paranoid after reading all these tips! Everybody in India is not out to cheat you. It pays to be cautious but use your own judgments and instinct.

What type of food can I expect?

All of our centres mainly serve vegetarian food, some meat dishes and safe filtered drinking water. Please do not drink water out of the taps. We advise you drink only from bottled water while you are outside the centre unless our staff advise otherwise. We will provide you with 3 meals a day and brunch and dinner during weekends. Unless otherwise stated on your pre-departure information pack.

What if I have allergies?

Please inform us of any allergies you may have, so that the team leaders and coordinators are prepared, and special arrangements can be made for you.

Do I need to be fit/in shape for my project?

For most projects, a reasonable level of health and fitness is required. This may vary from project to project, so always contact us if you have any concerns.

How can I prepare mentally?

The introduction week covers issues such as adapting to a new culture, culture shock, and helps people ease themselves into Indian culture. We ask that you also read your pre-departure information pack, which will give you specific information for your tailored trip.

Often simple things can be really helpful like learning some basic phrases in the language of the country you are visiting (ensure you know which one they speak where you are going), watching a few Bollywood films, and reading up on Indian history/ culture.  If you are going to be teaching, get some basic lesson plans together (we do have a how to guide for teaching at every centre, which includes lesson planning so don’t worry), even try some Indian cooking at home with friends or family.

Will I be working with local Indian people?

Our projects are designed to benefit local communities. You may be working alongside other volunteers who come from all over the world. Project staff will be Indian, which helps to increase employment in the community.

When will my project start?

All of our projects are ongoing (some may be on hold/closed during holidays or festivals), other options are tailored to you (weather permitting) so the more information you give us the more we can help you arrange your perfect trip with ease.

What should I wear? Is there a dress code?

Please be aware that although your dress code depends on which options you choose and what time of the year it is, there are some basic points to observe. Men in India usually dress smart in formal trousers and formal shirts, young people wear jeans and t-shirts.

Women may have their midriff (stomach) exposed but not their chests, they rarely wear tight fitting clothing or short skirts. When in doubt it is best to observe how local people dress and copy them, they will take this as a great compliment and a sign of respect to their culture.

What if something goes wrong? What do I do in an emergency?

The first point of contact is the local coordinator on the ground. In, most cases support staff will be present 24/7 to help and assist you. We will also give you emergency contact numbers and details of other staff members you may need to contact.

How will I keep in contact with my friends and family while I am in India?

You can get a SIM card and an Indian mobile number for approximately US$5 which is great for keeping in touch with other participants and also home. Both International and local/long distance calls can be made. The country code of India is +91. You will be guided on this during your orientation.

All of our centres have their own computers with internet connection and easy access to local internet cafés, as well as international phone booths. We will also show you where the post office is and advise you about sending packages overseas if you wish to do so. Our staff will also help you to get a mobile phone while you are in India (as using a mobile phone from outside India can become very expensive or may not work) to make it easy to keep in touch with coordinators, volunteers and family.

How much money should I carry with me?

There are lots of banks and ATMs around which accept Visa, and other popular banks. It is best to tell your bank where you are going and to make sure your card will work when you arrive. We suggest you carry $50 – $100 with you, in case of an emergency.

In general, what can be expected?

The following text was written by past volunteer and is a great read before your trip to India!

“…‘Your Expectations are your worst enemy?!’ What do you expect from your India experience? To learn about a new culture? To eat good food? Take part in a political and/or humanitarian act? To receive support and help others? To work within a dynamic team? To change the world? Or simply to have fun? However, if these expectations are not met, how will this make you feel? Disappointed? Frustrated? Useless? Or just let down?

Imagine having NO expectations, meeting your new experience with an open-mind…. Will this enhance and enrich your experience? YES! It will give you the freedom to be accepting. It will give you the chance to discover and for you to enjoy your wonderful personal experience as an open minded, wide-eyed person.

Some people say to participate in social work is a completely unselfish act. Is it? Is it not about self-discovery, learning and exchange? To live within a different culture and work alongside local people could be a unique experience for you. Should we as people from the developed world enforce our views and ways on the developing countries? Should we say ‘our’ way is better? Or should we learn, assist, train, and experience? And should this exchange happen for both parties, the volunteers and the local community?

So finally, does this cultural experience enable us to then teach, inspire and enthuse others, either at home or on our travels? As a volunteer you have helped in producing an end result, whether it is helping to build a wall, painting boats, teaching English, or contributing to Eco Tourism in a village. But is the process you go through to achieve this aim just as important as the end product? Maybe even more so?!

Our Lives are all individual journeys. The chance to choose the social path is a great opportunity! To discuss and interact with like-minded people from different parts of the world means self-development for all. To venture into this experience with an accepting, open-mind will help us leave and live as adaptable, developing human beings. And so, the environment enables this memorable exchange to take place.”

What is expected of you?

We expect all participants to have read and understood this profile. Be on time and stay the entire length of your travel. Please plan all personal travelling after or before your time with us. Quitting your program before the end of the program term can cause a lot of inconvenience to the travel plan and the people involved in it.

All Participants should:

  • Cooperate with us by adapting to your new culture and for your security
  • Show interest and responsibility during your program
  • Adjust to the way of life at the volunteer house and project
  • Realise that the living conditions will likely be different from your home (there may be occasional power cuts will which affect the warm water, power and Wi-Fi, etc).
  • Be open minded, flexible, leave prejudice behind, and show initiative.
  • Understand that a lot of time will be spent with local people who do not speak English very well. Participants should be patient and try to learn some of the basic language.
  • Be creative. Share your thoughts and ideas for the work, discussions, the project, and the work.
  • Your appearance should be presentable at the project. In many cases, a “dress code” is mandatory: long sleeves and pants, no extravagant or minimal clothing.
  • Behaviour and dress code should be culture sensitive, especially while in the village or schools.
  • Cleanliness is very essential and is mandatory.
  • Moreover, and most important: Being with us means that you are part of a community of participants from all over the world. Your daily enthusiasm, initiative, and the will to improve (the project, the lifestyle and the learning that comes with all contacts between people) is expected.
  • We learn by doing, only by taking initiatives and therefore sometimes making mistakes, we learn.

What you can expect from us:

  • An Airport Pickup and transfer on arrival
  • A comprehensive orientation
  • Transportation to and prom project
  • Food and accommodation
  • Feedback Sessions
  • 24/7 support
  • A certificate of participation at the end of your program
  • Fun!
  • Explore interesting destinations
  • Working with welcoming communities
  • A wide and exciting range of activities
  • Personal Growth

By volunteering in India, you can expect to:

  • Build confidence and bring changes to your own life
  • Learn new skills and apply your current skills
  • Learn about new cultures, languages, and habits
  • Develop patience and a sense of satisfaction
  • Increase social and interpersonal skills
  • Renewed creativity, motivation, and vision
  • Make a difference to another person’s life (a very cool thing to do)
  • Develop gratitude for what you already have by working with those who have a lot less
  • Sharpen your problem-solving skills

What are the Terms and Conditions?

  • Schedule could change to unavoidable circumstances
  • The participants are requested to be back at the centre or guest houses by 22:30 everyday
  • Mode of transportation could change due to unavoidable circumstances
  • Participants will not be entertained to hire any vehicles on their own
  • Consumption of alcohol are strictly prohibited at all our Centres
  • Respect and adhere to our code of conduct
  • Our staff are there to support you and to guide you and make your trip memorable, we request you to kindly follow their instructions at all times.
  • You will not be allowed to bring outsiders inside our centres, guest houses or hotels
  • Please provide your mobile phone number during the time of booking, as this will be useful for us to contact you at the Delhi Airport as this is quite a crowded airport, and we would not want to lose you!

Can I smoke Marijuana/ Cannabis?

No, we do not allow any illicit drugs on any of our projects. If anyone found using drugs, your program will be terminated on spot without any program refund fee.

IVI Kindergarten volunteering Nepal

Home to incredible scenery, adventure, diversity and culture. As one of the most under-developed nations in the world, Nepal has so many opportunities to make a real difference for the local people.

Top Nepal projects:

Who will arrange my visa?

You will have to arrange your own visa from the embassy and it must be correct before you leave your country.

After I have booked my trip can I change it or extend my stay?

It can be hard to extend or change a trip as each trip and timetable is made for you and is then balanced with room availability at our centres or home stays etc. The more notice you can give us if you wish to change or extend your trip the better, however we do not guarantee we will be able to accommodate any changes to your original booking.

Will you send me any information before I arrive?

Yes, we will send you a pre-departure info pack based on the information you give us and the options that you have chosen.

Will I have to arrange my own travel?

As soon as you tell us your travel plans (at least two weeks in advance) or how and when you are arriving into the country we will arrange where and when to meet you. This may be at the airport or if you are already traveling in the country this may be at another location and whilst you are with us, we will ensure all your travel with us is taken care of.

What should I bring?

  • A smile and a positive, proactive attitude.
  • Appropriate clothing, please check what the weather will be like for the time of year in the location you want to go (summer clothes in monsoon rains do not work as well).
  • Medicine kits (just-in-case-pack)
  • Toilet paper (not provided in our centres or homes as we do not use it)
  • Sun cream
  • Mosquito spray/ cream etc.
  • Sleeping bag

What will I eat and drink while I am with you?

All of our centres serve a pure vegetarian menu and have safe filtered water. Our menus are on rotation so you will not be having the same food over and over. Please do not drink out of the sink tap like you might do at home. We advise you drink only from bottled water whilst out of the centre unless our staff advise otherwise.

What should I wear? Is there a dress code?

Please be aware although your dress code depends on which options you choose and what time of year it is, there are some basic points to observe. It is best to observe how local people dress and copy them, this they will take as a great complement and a sign of respect for their culture. You can know this in advance by doing a quick internet search or pack smart casual clothes as well as clothes to relax in.

How old do I have to be?

We accept participants aged from 16 and above, although a written parental consent (such as a letter) is required if under 18. There is no upper age limit however, we recommend participants to check with the program options that are available.

Can I come on my own or do I have to come as part of a group?

It entirely depends on you. You can come as a group, with your friends or family. If you are travelling alone, this is not a problem as you will meet a lot of other volunteers at the centre. We have many solo travellers join us!

What insurance do I need?

Please make sure to have a comprehensive travel insurance for the whole duration of your stay before you leave your own country. Insurance is mandatory on IVI programs.

What if something goes wrong? What do I do in an emergency?

Whilst you are with us you will be provided with full contact information of our staff, with a hotline number and staff who are on call 24/7 and always happy to help.

How will I keep in contact with my friends and family?

Our centres have their own computers with internet and easy access (most of the time but not all the time) to local internet café and with lots of international phone boxes. You will have no problem reaching loved ones. We will also show you where the post office is and advise you about sending packages overseas if you wish to do so.

Our staff will also help you to get a mobile phone (as using a mobile phone from outside of the country can become very expensive or may not work) to make it easy to keep in touch with other participants, or for calling a taxi home.

What money should I bring?

There are often lots of banks and ATMs around which take Visa card etc. But it is always best to tell your bank where you are going and to make sure your card will work when you arrive. It is also best to bring some ‘just in case money’, of around $50 – $100.

Do the centres have washing machines?

No, you will be washing your clothes by hand. However, in some locations there are laundry services which you can pay to use, please check in advance if you need a laundry service.

Can I get drunk at the centres, guest houses or at the host family house?

We do not allow drinking alcohol inside our centres and ask you to respect that. However, we do want people to be able to relax and unwind or be able to get ready for a night out, so light drinking of alcohol outside centre buildings within the confines of the centre is allowed. Please speak to your centre staff as some centres have restrictions on times and locations. These restrictions also apply for smoking.

Can I smoke cannabis?

The categorical answer to this is NO. All drugs (unless prescription) are illegal, anyone caught with drugs or “doing” drugs in anyway will be asked to leave the centre on the spot and without refund.

Any additional information I should be aware of?

Public display of affection:

  • Affection between men and women is seldom expressed. Public kissing, hugging, or hand holding (different sex) is offensive to the Nepalese.
  • However, you will often see men holding hands with other men, and women holding hands with other women. This is acceptable and is not an indication of homosexuality.

Shoes & feet:

  • Nepalese believe the feet are the most polluted, profane part of the body.
  • Before entering a temple always take your shoes off.
  • Most Nepalese take off their shoes before entering the inner rooms of the house.
  • Don’t point the soles of your feet at another person or anything.
  • Don’t step over any portion of another person, food, utensils, books, stationery, etc.
  • Accidentally touching someone else with your feet should be apologised for immediately by touching your hand (or making a motion) to the other person’s feet and then touching your head while repeating Vishnu’s name, in essence saying “Your feet are higher than my head”.

Left hand – right hand:

  • Your right hand is your more sacred and purer, and your left hand is the less sacred.
  • Don’t give or receive things with your left hand.
  • Eat with your right hand only. If you are left-handed its considerable.
  • Your left hand is generally reserved for cleaning yourself in the toilet.

The head:

  • The head is the most sacred and pure part of the body.
  • Avoid patting people, even children, on the head.
  • Don’t ever take a man’s hat from his head, even in jest.

Clothes:

  • The Nepalese are conservative people; try to respect their local dress, even if many tourists do not. Women should not wear short-cut shorts, halter-tops, or tank tops. Knee length shorts and T-shirts are acceptable. It is preferable to dress conservatively.
  • Women: Long skirts and conservative pants are best. Anything that is not tight or revealing is acceptable.
  • Men: Long pants and shirts are most preferable. Shorts can be all right if they are relatively conservative. Going bare-chested is unacceptable.
  • Wearing traditional clothes is greatly encouraged by Nepalese. It shows respect and you are interested in their culture.

Do’s and Don’ts

  • Do Namaste to those older than you in age, rank, or position. But only once on the first meeting each day. You may also shake hands with people of same sex. Don’t shake hands with a person of opposite sex.
  • Smile when you meet people you have met once.
  • If someone offers you something to eat, do not say “no” directly. If you do not want to eat, you can say, ” I have just had…” or “I do not feel like eating now “, etc Just find some excuses. A direct “no” may hurt people’s feelings.
  • If someone asks for money, or your belongings, do not hand anything over.
  • Take off your shoes or flip flops before entering rooms in someone’s house, shoes are considered to be contaminated/ impure.
  • Do not talk about sex in group.
  • Do not talk with a Nepali friend about his wife if you are a male talking to male, and about her husband if you are a female talking to a female. Mainly words of appreciation may be misunderstood.
  • Brush your teeth, wash your face before eating breakfast.
  • Wash and rinse your hands before and after eating food, and after using the toilet.
  • In a rural situation use water instead of toilet paper.
  • Do not whistle inside the house and also in the evening. Whistling is supposed to invite evil spirits and ghosts. It is bad luck.
  • Wearing clothes inside out and leaving your shoes upside down is considered bad luck.
  • Do not step on or over someone. It is offensive.
  • Do not point the soles of your feet to someone. It is also an offense. Crossing your legs in front of someone senior to you is also considered an offense.

Key Approaches When Dealing with Nepalese:

  • Patience and Politeness: In the perception of many foreigners, Nepalese do not seem to care much about time, e.g., deadlines, punctuality, targets, and quality of work. This may be because of a deep-rooted belief in fate and rebirth. There may be many other reasons behind such practice, which you cannot change, in a short period. So, the only solution is to be patient if and when you are in such a situation.
  • Relationship of Trust: Nepalese tend to value relationships than tasks. Developing relationships and trust are more valued than a contractual obligation of getting the job done. It may be called that Nepalese work to live, and westerners live to work. Nepalese have a strong tendency to build up a good relationship of trust with them.
  • Support: Nepalese tend to look at expatriates as leaders/ advisors/ directors as a more knowledgeable person than themselves. They may expect your suggestion/ guidance/ support/ approval at various stages so make them feel that you support them.
Sri Lanka renovation project

Sri Lanka, with over 2000 years of history is a fascinating destination with a unique culture, biodiversity, and warm hospitality that will make you feel at home.  

Top Sri Lanka projects:

What is included?

All accommodation is included during your stay. Accommodation will be comfortable, clean and is single gender, either twin or dorm style, with adequate bathroom and toilet facilities, including running water. Single supplements are provided at an extra charge.

Three good meals on weekdays, and on weekends only brunch and dinner. Food will be mainly vegetarian with some meat dishes on alternate days.

A full program with the assistance of a coordinator as per the schedule, but we always stress that schedules may have to be altered, sometimes at short notice, due to many factors.

Throughout your stay, you will have the support and guidance of our local program coordinators, they will provide you with competent assistance and help with anything that you may need. We will also provide you with a 24-hour emergency telephone number so that you can always reach a member of our team on, in the event of an emergency.

What is not included?

  • Air Flights- You will need to arrange flights to arrive ahead of your program start date and inform us at least 2 weeks before your arrival date. Upon arrival at the airport, you will be met by a representative and transferred to either a hotel (in the event your flight arrives very late in the evening or night) or to the program site by comfortable public transportation.
  • If you choose to eat outside the house, this will be at your own expense.
  • A private room needs to be booked in advance and if available has an extra charge.
  • If you decide to change programs, there may be an extra charge.
  • The centres do not have washing machines therefore you will need to wash clothes by hand. In some locations laundry services are available, at an extra charge.
  • Insurance is not included. Please make your own arrangements prior to leaving your home country, comprehensive travel insurance is mandatory on IVI programs.
  • Drop offs have to be taken care by the participants.
  • All Activities on weekend and accommodation when you are not staying at the house.

How old do I have to be?

This depends on which option you choose. For instance, we run school exchange programs for younger children but generally an age of 16 years and older is advised (with parental consent if under 18. However, we do have even younger children stay with us who accompany their parents on the projects, please check with us first before booking. There is no upper age limit, we are finding our programs are becoming increasingly popular with many mature guests, some of retirement age and a good number a lot older.

Can I come on my own or do I have to come as part of a group?

You are welcome to come with a group, with a friend, with family or own your own. If you are coming on your own don’t worry you will make lots of great friends while you are with us.

What should I bring?

  • A smile and a positive attitude are the most important things
  • Travel light. Most things can be bought here for much cheaper prices than back home. If you bring sufficient clothes for a few days, it is generally easy and cheap to find a laundry service.
  • Whilst there are distinct wet and dry seasons it is advisable to have some light rainwear with you regardless of the time of year, a rain poncho or umbrella will come in handy, but once again, both can be purchased inexpensively here.
  • Upland areas in and around Kandy can be cooler, perhaps down to 20 degrees Celsius after the sun sets. You may want to bring a jumper.
  • Comfortable sandals are a must, and should be easy to take off as most Sri Lankans do not wear shoes indoors.
  • Protective measures against mosquitoes, you might consider a net for your bed but that can be purchased here.
  • Mobile phone (it is easy to buy a local SIM-card for your mobile phone)
  • Something from your country, just small gifts, (posters, music, postcards, map, video, food) to introduce you to your hosts and the other participants.
  • Medicines you may require. Also you can bring a simple first aid kit.
  • Toilet paper (not provided in our centres or homes as we do not use it)
  • A sleeping bag: just in case required.
  • A torch.
  • A photo or video camera (essential for good memories!)
  • Sun lotion and hat
  • Swimming costume / bathing trunks
  • It is also advisable that you have photocopies of your passport/ visa and insurance and tickets.

What should I wear? Is there a dress code?

Although your dress code depends on which project you choose and what time of year it is, you should bear in mind some basic points. It is best to observe how local people dress and copy them, they will take this as a great complement and a sign of respect for their culture. The locals do tend to dress more conservatively than most westerners and the safest choice of clothes to bring is “smart casual.”

Whenever you go into a temple ladies MUST cover their shoulders and knees, and basically the more that is covered the better. Carrying a large scarf to cover shoulders and arms and a sarong for the legs, is a good idea. For men it is also best to cover as much as possible in a religious site.

Consider bringing some formal wear, and here we are not talking about tuxedos, evening dresses and tiaras. What we are recommending is a minimum of a decent pair of trousers and smart shirt for the guys and a smart / casual dress or trouser combination for the girls. Something which you will notice early in your visit is that family ties are strong in Sri Lanka and also families are very extended. There are a number of ceremonies to mark the passage from birth to puberty, marriage, childbirth and death, and each family could very well have a number of such occasions each year.

As you will have the opportunity to meet and work closely with local people, there is a possibility you will receive an invite to one or more of these ceremonies, and just in case it happens to you, come prepared.

Do you have Internet Access?

No, we do not have Wi-Fi in our centres in Sri Lanka. However, you can easily get a sim card for yourself with internet, to connect with your near and dear ones. Also, there are many restaurants and coffee shops in Kandy with Wi-Fi which is only a few minutes by tuk-tuk or 40 minutes’ walk if you are feeling energetic!

Do you have mosquito nets in the house?

No, this is something you will need to bring with you.

How will I keep in contact with my friends and family?

There are lots of international phone boxes around and we will also show you where the post office is and advise you about sending packages overseas if you wish to do so. As for your mobile phone, we can help you buy a local SIM card or even buy a new mobile phone (as using a mobile phone from outside of the country can become very expensive or may not work). This can make it easier to keep in touch with other volunteers, or for calling a taxi.

What we expect from you?

Our programs are designed for proactive individuals, and groups who will undoubtedly obtain the greatest rewards for their efforts. The more you put in, the more you get out. Smile and be patient. Remember that working in this part of the world is very different to your home country, Sri Lankans view time from a much more flexible perspective than most westerners and regard our obsession with making appointments and punctuality rather quaint.

For this and a number of other reasons the scheduling and activities of our programs are subject to change, but this is part of what makes overseas traveling the interesting adventure and incredible learning experience that it is.

It will make your stay with us far more pleasant for yourself, and everyone around you, if you can try and leave at home any western obsession with punctuality you may have, life is lived at a slower, more relaxed pace here which means events may not start on time or people arrive when planned.

Do not become annoyed, let politeness and calmness be your mantra, it is better to take a deep breath, you will be amazed that things do tend to work out, be it not quite as planned, but more often for the better!

Do I need a visa?

Yes, a visa is required for all foreign nationals entering Sri Lanka who must apply online (except Singaporean and Maldivian nationals) through the Electronic Travel Authority (ETA) (www.eta.gov.lk) and pay the requisite application fee, which varies depending upon your nationality.

It is vitally important that you obtain your visa prior to travelling as it is no longer possible for foreign nationals to obtain 30-day visas on arrival at the airport in Sri Lanka. If your passport is due to expire within 6 months of your arrival in Sri Lanka, you will also need to renew your passport beforehand.

Can I stay longer?

You will probably want to, and we will do our very best to help, but it may not be easy as it will depend upon the availability of accommodation and places on your chosen project. There is also your visa to consider, which can be extended by applying to the Department of Immigration & Emigration (www.immigration.gov.lk). The extension is issued at the discretion of the authorities who must be satisfied you have sufficient funds and hold an onward or return ticket for travel before the visa expires.

Obviously, the more notice you can give us if you wish to change or extend your trip the better. However, for the reasons stated, we cannot guarantee we will be able to accommodate any changes to your original booking.

Are there any health concerns I need to be aware of?

It is recommended that you visit your GP, personal physician, or a travel health clinic 4-8 weeks before your departure to Sri Lanka. Recommended vaccinations often include hepatitis A, typhoid, tetanus and polio, but please check with your own GP. Sri Lanka is not a high-risk area for malaria and the tablets can be considered controversial, we recommend that you do some research and make your own decision on this. Dengue fever is another mosquito borne illness to be aware of.

You might want to bring a prescription of Keflex, or another type of oral antibiotic that can help with stomach ailments. Even though the places you eat will be clean and hygienic, there is always a chance of upset stomachs, often depending upon how delicate your constitution, but the problem normally passes quickly with suitable medication.

What is the weather like?

Sri Lanka has a dry and a wet season made slightly complicated by having two monsoons. If we just consider the southwest, which has the heaviest rainfall of up to 4000mm each year, the Yala monsoon brings torrential rain storms from May to September, with an inter- monsoonal period in October and November, which leaves a dry season from December to April.

That’s the official answer, if only life were that simple, certainly it is not as far as the weather is concerned. During your visit you will see crystal clear blue skies during the rainy season and unbelievable downpours and floods during the dry season, you should be prepared for anything!

The good news is that heavy downpours rarely last all day, and a great number occur at night. Upland areas of Sri Lanka are cooler with yearly average temperatures around 16-20ºC (60-68ºF), and coastal areas a little warmer with averages around 27ºC (80ºF).

During March to June the coast has slightly higher temperatures up to 33ºC / 92ºF, and cooler temperatures in November to January around 24ºC / 75ºF. The sea temperature is an exceptionally comfortable 27ºC (80ºF) year-round, perfect for swimming, or if you can’t swim, perfect for floating.

How do I get around?

If you’re here for a relatively short time, and only staying in Kandy, you can easily get around by walking everywhere, this is one of the charms of Kandy. If you’re not keen on walking everywhere our advice is to use a tuk-tuk.

Any advice on exchanging money and using credit cards?

The first thing to do before you leave home is to tell your bank and credit card company the dates that you will be in Sri Lanka, if you do not their fraud protection may well cut off your cards the first time they are used in Asia.

When you arrive at the airport, it is as good a place as any to obtain local currency with bureaus where you can exchange cash or travellers cheques and you should find the rates are all fairly compatible. During your stay, if you do find someone offering a too good to be true rate, it is most probably just that, too good to be true. Be very careful, you are most likely in grave danger of getting ripped off.

ATM’s are everywhere that take Cirrus and Plus but be care is also needed here as this may not be the cheapest way to exchange your home currency into local, do your homework before you leave and find out the bank charges. As for credit cards, Visa and Master Card are taken almost everywhere across Asia but American Express may be a bit more difficult, except in the more up market hotels and restaurants.

Is Sri Lanka safe?

Our simple answer to this is “yes” but with the added caution that you should not let the holiday mood let you drop your guard too much, you need to always exercise caution. Let’s answer the question on 3 levels, terrorism, theft and general threats to your personal safety and lastly just general hassle from beggars and other hustlers.

Terrorism first. Since the civil war ended in 2009 life has slipped back to normality, but having said that, you do need to obviously exercise caution, especially if you are staying in an international hotel, or other areas where tourists are more numerous. However, if you are reading this you are probably much less likely to frequent such places, choosing instead the road less travelled in more serene surroundings. Our opinion is that such places, in the very heart of Sri Lanka and its people, has possibly less threat of terrorism than many places in your home country.

Secondly, the danger of thefts and threats to your personal safety. Once again, in comparison to your home country, when in Sri Lanka walking the streets, shopping or generally just enjoying the sights, you will find the Sri Lankans one of the most friendliest and trustworthy people in the world, and you will find little violent crime, especially in Kandy. Very sadly violent crime, thefts in general and scams tend to be imported by foreigners.

Also in beach areas and other tourist hot spots you need to take precautions against pickpockets, and of course be vigilant even when away from these places. Without wishing to labour the point, thefts of this sort tend to be “imported” and not the way the Sri Lankans treat their guests.

Lastly, beggars and hustlers on the streets should be regarded as just one of the downsides of travelling in a developing country. Just remember that whilst some will be genuine, a very large proportion are not and are likely to be part of an illegal scam. The same is often the case of those cute little street kids selling leather wristbands and other trinkets, they are often part of a gang and receive next to nothing for their efforts from whoever runs the gang.

Never walk alone by yourself at night, especially if you are a lady. Do not carry excessive amounts of cash around with you and never flash your money around, without question you will be noticed and one careless moment could ruin your holiday.

Can I get drunk at the centres, guest houses or at the host family house?

We do not allow drinking alcohol inside our centres and ask you to respect that. However, we do want people to be able to relax and unwind or be able to get ready for a night out, so light drinking of alcohol outside centre buildings within the confines of the centre is allowed. Please speak to your centre staff as some centres have restrictions on times and locations. These restrictions also apply for smoking.

Can I smoke cannabis?

The categorical answer to this is NO. All drugs (unless prescription) are illegal, anyone caught with drugs or “doing” drugs in anyway will be asked to leave the centre on the spot and without refund.

Please, please, do not in any way even consider bringing drugs into Sri Lanka or purchasing them when you are here, you will get involved in a world that is far from safe and ultimately very unpleasant. If you are caught, you will have the dubious pleasure of a very extended stay, not the holiday extension you would wish for, joining other foreigners languishing in hot, unsanitary Sri Lankan jails.

How do I haggle?

A question you are probably not asking now sitting in your home country, but you will when you are here and go shopping as haggling, or bargaining over the price, is a way of life with vendors here. Having said that, if you are buying small amounts of let’s say fruit, and the price is reasonable, you may just decide to pay and be done with it.

However, if you are buying something a little more expensive, perhaps clothes, the first point is NEVER pay the price the vendor asks for. You are spoiling his fun if you don’t haggle and, in the end, if you pay the first asking price, they will think you are just a stupid foreigner with too much money.

Secondly, try and have some idea of what the price should be, stay relaxed, don’t get aggressive and just enjoy the experience and as a rough rule of thumb, whatever they ask, half it and bargain from there.

Thirdly, always be ready to walk away if the price does not suit you, most of the time the vendor will call you back and reduce his price. Lastly, haggling does not take place in the more up market shopping malls, you are probably wasting your time trying.

Buying fruit – There are a number of fruits you may not have had or even seen before, and if so you must try them. Durian would be one of the favourites. Having said that people have a love hate relationship with durian in view of its rather strong smell, in fact some regard it as the “smelly cheese” of the fruit world. In view of its noticeable smell, you will see many signs saying, “No Durians,”. Have the seller open it for you as it’s not easy for a novice durian eater!

Jackfruit is another you must try when here, but once again, it is not easy to open and it can also be a difficult fruit to handle, weighing up to 50 kilos. Probably best to buy a smaller portion unless you really get hooked on fresh jackfruit! There are so many more to try, passionfruit, mangoes, guava, and mangosteens. The fruit you will eat at breakfast is often taken straight from the tree.

Any other information I should be aware of?

  • All Participants must arrive on Sunday.
  • If participants are arriving on Saturday (before midnight) they will be charged for the extra night, even if they arrive to Kandy Sunday morning, since we need to clear the accommodation by Saturday for their arrival and participants must pay the amount directly to us on arrival to avoid confusions and mistakes on invoices.
  • Airport pick up is only free during the weekend. If arriving on a weekday there is an extra charge which you will pay directly to the pickup person.
  • Volunteer accommodation is covered from Sunday (day prior to starting date, Monday), till Saturday noon (day after end date, Friday). Therefore, if participants need to stay an extra night, they will be charged an extra fee per night.
  • We are not responsible for your safety on any personal trips you take alone on weekends, etc.
  • Please ensure all your details are correct and if any flight changes occur, please inform us immediately. If not, we are not responsible regarding pick-up.
  • Participants who contact us once in-country and who are arriving overland must contact us at least by Friday to arrange their pickup accordingly.
  • If participants arrive past starting date, we will not be responsible for the days missed by them.

Got More Questions?

If you still have questions, please read our main FAQ page, or contact us and we’ll be happy to help.